Suppliers are offen busy harvesting, distilling or just sometimes they don't see your request. 

2 frequents reason here.

• if your orders don’t interest the supplier (Quantity too low, or does not sell in this market…) ;
• or we rejected your demand due to the lack of information;

Or any other reasons. If this is the case then contact our customer service team at [email protected] and we will be happy to assist.